Frequently Asked Questions?
HOW DO I PLACE AN ORDER?
Place an order by clicking on the item you want to add to your cart and then checkout. For custom orders, select custom choice and fill in the details.
PAYMENT AND SHIPPING
All our payments are handled by Paypal and your credit card company. No worries. All items are shipped out within 5 business days.
SECURE ORDERING & PAYMENT OPTIONS
All transactions are secured by Paypal and Terra Reproductions.
HOW DO I UPLOAD A FILE?
You can upload your files to directly into the subfolder in our Dropbox. (Ex: logos for Business Cards into the Business Cards folder). You can also send the file directly to our email.
WHAT IS DROPBOX AND HOW DOES IT WORK?
Dropbox is a free services that allows you to drop (upload) a file and share it instantly without having to email it. You will be able to drop (upload) your file and we will be able to retrieve it without a problem.
I DON'T HAVE AN ACCOUNT WITH DROPBOX, CAN I STILL UPLOAD MY FILE?
Of course you can! Our folders are accessible to all of our customers. However, you will have to go to click on the "Sign In" section on the upper right-hand side and create an account with Dropbox. It is free, so you won't have to worry about fees!
HOW DO I INSTALL BRAILLE SIGNAGE CORRECTLY?
Please follow the Installation Instructions for Braille Signage. Note: This is a PDF file.
WHAT IS THE BIGGEST SIZE OF PAPER THAT YOU CAN SCAN?
Our scanners are capable of scanning papers with a width of 54 inches by any length. Our technology can also do continuous scanning and all other types of scanning needs. Call us to find out about our scanning services.